Home /EXPERIENCERelevant experience.
Applied expertise.
Selected project experience informs Whyteops’ approach to digital platforms, content operations, and delivery.
The examples below reflect prior professional experience of Whyteops’ founder, gained through employment and engagements with other organizations. They are not contracts awarded to Whyteops.
Illustrative image01 / Healthcare · AscensionEnterprise intranet migration
The challenge
A transition from LumApps to Sitecore XM Cloud spanning more than 5,000 intranet pages required coordinated content implementation, stakeholder participation, and publishing support.
Scope of contribution
Page implementation and review in Sitecore, stakeholder coordination, publishing approvals, offshore content-builder training, content governance support, and asset metadata review.
Responsibilities were within the implementation team.
Relevance to future engagements
Supporting the practical work of a platform transition: preparing content, implementing pages, coordinating reviews, and enabling publishing teams.
Illustrative image02 / Healthcare · Elevance HealthContent operations & knowledge resources
The challenge
Medicare product-launch content required multi-state mapping, metadata quality checks, and coordination around regulatory publishing requirements.
Scope of contribution
Content mapping, quality review, and publishing support across business, content, UX, and product teams. Related work included SOPs, SharePoint knowledge resources, DesignOps processes, and workflow automation.
Relevance to future engagements
Bringing structure to complex content requirements and establishing practical resources and processes for the teams responsible for delivery.
Illustrative image03 / Telecommunications · AT&TCMS migration & project coordination
The challenge
A TeamSite migration involved development, UX, legal, and business stakeholders, with dependencies across templates, content, and platform requirements.
Scope of contribution
Project management and cross-functional coordination, testing support, content governance, taxonomy updates, and performance monitoring.
Relevance to future engagements
Connecting business requirements with implementation activities and coordinating the decisions, reviews, and handoffs required to move work forward.
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